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Productivity Report: Using Traffic Light Color Label and RAG System in Dashboards
In the context of productivity reporting, the traffic light color label acts as a visual indicator of performance. It is also known as the
Traffic light icons are widely used in dashboards and other forms of productivity reporting to visually indicate where productivity is on track and where special attention is needed.
Using such a simple way of presenting information can create the impression that it is difficult to use incorrectly. Unfortunately, my experience is that traffic light color markings are often misused and misinterpreted.
Mistakes Companies Make When Using KPI Color Labels
There are three main ways that traffic light color labels are misused in performance reporting. First , and what I see most often, is the overuse of traffic light color labels. Whether a dashboard or report presents a long list of key performance indicators ( KPIs ), there are traffic light color labels next to them, displaying either red, yellow, or green. The problem with this is that when you list so many RAG scores on one page or screen, people quickly become overwhelmed by the information. If we are presented with information on 50 items at once, it becomes stressful, makes it difficult to identify the most important information, and we lose valuable insights.