With many things to shop, purchase, and buy, having someone to assist is essentially needed by thousands of consumers. There should be a certain individual to serve them and cater to their needs since the sector of retail is one of the largest parts of the industry.
If you are a person who likes to help mobile phone number list people, the shopping process seems appealing to you, and you consider yourself to be a sociable individual, a career of being a sales assistant is perfect for you.
If you desire to start a retail career, being a retail sales assistant is one of the best jobs you can consider. It will let you gain basic and essential transferable skills in retail.
The job of a sales assistant includes retail company work, raising corporate sales, and communicating with customers to ensure a smooth transaction.
They are expected to assist customers to choose among the company's services and goods lineup. They are responsible for processing payments and maintaining effective customer service.
Sales Assistant Job Description
Regardless if you want to work in the supermarket's shop section, or you are interested in working in a clothes store, a sales assistant’s purpose doesn’t change.
What is a sales assistant? A sales assistant helps in creating repeat business to generate money. They report to a supervisor or manager, delegate tasks, and make a call for any issues regarding the customers.
A sales assistance job is a good option for someone with confidence and tenacity. It will give them a chance to develop their negotiation skills and business mindedness.
Sales is a fast-paced and dynamic field. To become a successful salesperson, you need to think in a creative way, work properly with various kinds of people, and have a deep understanding of the market and product.
Sales Assistant: Duties And Responsibilities
The sales assistant duties and responsibilities vary depending on the specialization of the shop. But in general, their duties are all the same regardless of the product of the store.
One of their primary responsibilities is welcoming and serving customers the moment they set foot in the shop.
What does a sales assistant do? A Sales assistant's job includes answering queries and advising customers, from the product details, product's price, stock availability, and special offers.
It is essential for sales assistants to know every detail of the product for them to give enough information to the customers. Since sales assistant roles are a sales job after all.
Their most frequent duty is to work on handling customer's transactions and the cash register, not only selling products but also refunding them.
A shortlist of sales assistants responsibilities:
● Cleaning and tidying shop floor
● Advising and serving customers
● Promoting special offers and store cards
● Processing payments
● Assisting customers in finding what they need
● Providing price information and product availability
● arranging window displays and making sure stocks are well displayed
● Ensuring stocks levels are maintained well
● assisting deliveries of new products
● managing customer transactions
● Hand customer complaints
● providing excellent customer service
● Keeping up to date with the features and benefits of each product
Requirements To Become A Sales Assistant
There is no educational attainment required in becoming a sales assistant since employers are more interested in the previous experience of the candidate.
Yet, having excellent numeracy and literacy skills is a plus point. You can also take courses in retail skills to boost your sales assistant resume.